When closing programmes if at all possible please go to the file menu and choose exit, or close the programme using the “X” in the right hand corner of the screen. DO NOT use Alt-F4 unless there is absolutely no other way to get out of the programme as this means the settings that you (or someone else) has set up in the programme will most likely not be saved.
This problem may be associated with the text size selected in your email programme (e.g. Outlook Express and/or your internet browser (e.g. Internet Explorer). To fix this in Outlook Express or Internet Explorer choose View – Text Size – and check the appropriate size, usually Medium. I found when reproducing this problem that it still occurred with only Internet Explorer’s text selected as Large, so do try changing both.
There are two ways of changing this option:
- Choose Tools – Options – Connection tab – and check/uncheck the “Hang up after sending and receiving” option. Click Apply and then OK
- If you choose “Send/Receive” on Outlook Express a box will appear with a “Hang up when finished” option (once the computer is connected) that can be checked/unchecked if you are quick.
This is a common problem when we forget to go in and alter the settings in outlook express, although sometimes it doesn’t need to be done??. To solve this follow these directions: Tools – Options – Security tab – un-check the box that says “Do not allow attachments to be opened or saved that could potentially be a virus” – click Apply and then OK.
This can be useful if you don’t want children or guests accessing your emails. To password Outlook Express, launch the program. Choose “File“, “Identities“, “Manage Identities“, “Properties“, check the box “Require a Password“, add your chosen password into the fields provided. “OK” and “OK” again. “Close” the Manage Identities box. When leaving Outlook Express and wanting to secure it, choose “File“, “Switch Identities“, “Log Off Identity” and finally “Yes“. When you next launch Outlook Express it will ask you for your password.
